Frequently Asked Questions

What is a Pronated Foot?arch-flat2

Pronation is the inward roll of the foot and the opposite of supination. With pronation, the arch naturally rolls inward as the heel strikes a cushioning mechanism.

Over Pronation occurs when the feet roll inward too much causing internal rotation of the lower leg and knee causing pain. This arch type is usually an over flexible “pancake” looking foot that most definitely needs support. (Click here to get your shoe type).

What is a Supinated Foot?arch-high2

Supination, also known as under-pronation, is the outward rolling of the foot. The wear pattern is on the lateral border, or outside of the shoe, since the foot does not roll inward enough. Supinated feet are usually rigid and appear with a high arch. Wearing the wrong type of shoe can lead to painful shin splints and injury. (Click here to get your shoe type).

What is a Certified Pedorthist?

Personal Care For Your Feet !
Personal Care For Your Feet !

A Certified Pedorthist is a specialist trained to understand the bio-mechanics of the foot and lower extremity. He or she is also trained to understand how a person walks during gait analysis and applies this knowledge to construct a custom orthotic to alleviate foot and lower extremity pain. (

How do Orthotics Work?How-Orthotics-Work

Orthotics use a wedge between the ground and your foot to improve foot, ankle, and knee functioning during weight bearing activities, such as- walking, standing or running. To decrease stress, your feet need proper support.

How do Custom Prescription Orthotics Work?

Our prescription orthotics look like insoles, but are custom made to correct your specific foot problem. Walk Rite orthotics are custom molded and hand crafted to fit your individual foot.

What are the Benefits of Orthotics?

Orthotics prevent the arch from collapsing, restore support, and properly align your feet and lower extremities. At Walk Rite, we create custom supports to prevent or repair issues such as plantar fasciitis, flat feet or feet with a high arch, bunions and calluses, arthritis, knee and lower back pain, and more.

Why Do My Feet Hurt?Slider3

When the arch of your foot is properly aligned it help absorbs the shock. But when the arch begins to fail due to lack or support or misalignment, the stress is placed upon the soft tissue, causing injury or breakdown.  Many issues contribute to foot-related pain, including lack of supportive shoes, sudden weight gain, diabetes, plantar fasciitis, shin splints, and bunions and calluses.

What conditions can Custom Orthotics help?custom-supports

Walk Rite Custom Orthotics are most helpful with the following conditions:

    • Flat or fallen arches
    • Knee or ankle pain
    • Bunions/ Calluses
    • Plantar Fasciitis
    • Pes Cavus/High Arch
    • Lower hip or back pain
    • Shin Splints/Neuroma’s
    • Post Tibialis Dysfunction
    • Gout
    • Sports injuries of the lower extremity

What are Walk Rite Custom Orthotics?

Walk Rite Custom Orthotics are constructed specifically to correct abnormalities in your foot mechanics.  We offer the highest quality precision custom-made orthotic medical appliances for maximum support and function.

Does Walk Rite offer off-the-shelf insoles?Walk-Rite-Home

Yes, Walk Rite offers heat-molded custom insoles. Most store-bought gel and comfort fabric insoles provide only soft padding under the feet, but do not address the bio-mechanical and support structure of the feet. With heating and molding the insole to the foot the customized insole provides the best support and structure with the most economical price.  The customization is what makes Heat-Molded Orthotics provide maximum support and function.

Can Custom Orthotics help my lower back pain?

Yes, Walk Rite Custom Orthotics can help.  Your feet are your foundation and, much like a home, if the foundation is off so is everything else. The same is true about your feet! If the arches have dropped, or the bio-mechanics of the feet are altered, it has changed how you walked placing excessive pressure on the ankles, knees and hips resulting in lower back pain.

How the Walk Rite Custom Orthotics made?

After examining the bio-mechanics while standing and walking, the patients’ foot is casted. The material of choice is determined by what the patient needs. Most of our custom orthotics are made from soft but supportive materials.  The foot impression is then poured and personally hand crafted in our lab.

How long will it take to make the Custom Orthotics?

Generally, the manufacturing and processing time for Walk Rite Custom Orthotics takes 5 – 7 business days between order date and pickup date. Patients will get a call as soon as they are ready.

How long will a pair of Walk Rite Custom Orthotics last?

For everyday use, Walk Rite Custom Orthotics are guaranteed for one year. Many patients have multiple pairs, which extend the life of the Custom Orthotics to between 2 and 5 years.

What type of Custom Orthotics can I get, and for which shoes?

Walk Rite Custom Orthotics are available for all footwear types. The most popular is the multipurpose Custom Orthotic, which allows for use in casual, work, or athletic shoes. The runner’s custom orthotic provides the greatest shock absorption and stability.  Special Custom Orthotics are also available for patients suffering from arthritis or diabetes-related conditions.

How long does it take to get used to Walk Rite Custom Orthotics?

Usually a one or two-week trial period; however, most patients are able to experience comfort immediately.

Is there a warranty on Walk Rite Custom Orthotics?

Yes, there is a 1-year warranty for modifications. If any changes are needed, we will be happy to modify them and re-fit the custom orthotics.

Do insurance plans cover Walk Rite Custom Orthotics?

Yes. Call the number on the back of your insurance card and ask if you have Custom Foot Orthotic coverage. You will also need to ask if Walk Rite is in your provider’s network. If you do not have coverage we will work with you to offer the best economical price.

Do I need a prescription for Walk Rite Custom Orthotics?

Yes, insurance companies do require a prescription from a physician explaining your need for Custom Orthotics. It is important to check with your insurance provider. If necessary, you can request a walk-in appointment at Walk Rite for an exam and letter to take back to your doctor.